Leave a message or press ___ and dial <extension> to...

[mr-s]

I'm looking for a key press option which will take me out of voicemail and let me dial another extension.

For example I dial 2567 and get voicemail: leave a message or press _?_ and dial 1234 to reach John

thanks!

[VonZipper]

Press ## when the greeting is being played

[mr-s]

Hi.

Thanks for the tip.

Since we were looking for single key command I found that pressing 9 will move the caller to auto attendant.

http://support.shoretel.com/products/ip_phones/downloads/vm_qrc.pdf

cheers.

[VonZipper]

That works too.