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  • Leave a message or press ___ and dial <extension> to...

    I'm looking for a key press option which will take me out of voicemail and let me dial another extension.

    For example I dial 2567 and get voicemail: leave a message or press _?_ and dial 1234 to reach John

    thanks!

  • #2
    Press ## when the greeting is being played

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    • #3
      Hi.

      Thanks for the tip.

      Since we were looking for single key command I found that pressing 9 will move the caller to auto attendant.

      http://support.shoretel.com/products...ads/vm_qrc.pdf

      cheers.

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      • #4
        That works too.

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