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  • Send to Voicemail and Fine me.

    Good Morning,
    I have the follow me feature setup on my extension and was wondering if there is a way to prevent the follow me from happening when you press send to voicemail. It always rings on my cell phone when I send to voiemail or have the receptionist transfer a call directly to my voicemail. Is this something that is fixed in Shoretel 10? Thanks!!

  • #2
    You probably have "Auto Find-Me" enabled. If you un-check that one box in your Call Manager Options menu, then the caller needs to press 1 to find you. Or you can just disable Find Me on your Standard Call Handling Mode since you're in the office anyway, and just use it for the other 4 Call Handling Modes.