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  • Urgent: AA issue??

    Hello,
    My AA is setup to tranfer to an operator when a caller presses 0

    But is a caller presses 0 while in a users extention/mailbox it transfers them to and unused extention.

    Can you please tell me where I can fix or change this option?

    We are on Version 8.1

    Thank you!!!

  • #2
    This is the "Personal Assistant" option in their mailboxes. You can change this through the Batch Update Utility.

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    • #3
      Thanks!

      That worked...thank you for the help!

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      • #4
        No problem, happy to help.

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