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  • Personal call manager toolbar buttons

    I have a user that would like to have a pause added to one of his personal call manager toolbar contacts - is this possible? The button is set to call an outside line, he then needs to enter the extension of the contact and would like to have the call do this for him (like on a cell phone) but I cant find anything about this in the user guides.

  • #2
    Unfortunately, Shoretel doesn't have a mechanism to insert a pause.

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