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  • 9.1 Build 14.22.2904.0 - ShoreTel Call Manager not working

    We just had an event where the ShoreTel Call Manager was displaying telephone presence, but not showing any incoming calls. It showed the extension as disconnected. We restarted STCM, no luck; restarted workstation, no luck; restarted ShoreTel Server and it started working. Has anyone experienced this before. There were no events in the logs during the time this occured on the ShoreTel Server.
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