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  • Make Me Conferencing

    No where can I find an explanation or definition of what "Make Me" Conferencing actually is. When I dial the Make Me Conference extension, I just get a fast busy. I am trying to setup a call-in conference (voice only) on our ShoreTel system. I assigned 4 ports to conferencing. Thanks!

  • #2
    Originally posted by LonnieBear
    No where can I find an explanation or definition of what "Make Me" Conferencing actually is. When I dial the Make Me Conference extension, I just get a fast busy. I am trying to setup a call-in conference (voice only) on our ShoreTel system. I assigned 4 ports to conferencing. Thanks!
    Make Me is for ad-hoc conferencing of up to 6 parties. You have to allocate ports on the switch to be conference ports and then conference call is initiated from the end user via PCM or the phone with up to 6 maximum parties.

    Dial-in conferencing is a function of the Shoretel Conference Bridge. The system does not have this capability built in.

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    • #3
      I assigned ports for the conference call, so that is working. However, what is the Make Me Conference extension 809 for? It is user-changeable under System Parameters \ System Extensions \ Make Me Conference Extension:

      When I dial it, I just receive a fast busy (or another dialtone if no ports are assigned to conference).

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      • #4
        Originally posted by LonnieBear
        I assigned ports for the conference call, so that is working. However, what is the Make Me Conference extension 809 for? It is user-changeable under System Parameters \ System Extensions \ Make Me Conference Extension:

        When I dial it, I just receive a fast busy (or another dialtone if no ports are assigned to conference).
        It is how shoretel sets up the conferencing for more then 3 parties.. The switch has to facilitate parties 4-6.

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        • #5
          does anyone know for sure if you have to have ports on all switches for make me conferencing?
          If I allocate ports on a switch at a site with not many users would anyone in the organization be able to use the make me conference?

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          • #6
            Originally posted by LonnieBear
            I assigned ports for the conference call, so that is working. However, what is the Make Me Conference extension 809 for? It is user-changeable under System Parameters \ System Extensions \ Make Me Conference Extension:

            When I dial it, I just receive a fast busy (or another dialtone if no ports are assigned to conference).
            We don't have a conference bridge. For as infrequently as we need to have dial-in conference calls, I just use freeconference.com. Since LD is cheap, or users call from their cell phones, I find no need to have a toll-free number.

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            • #7
              Conference

              I believe you have to enable the ports on ANY switch at EACH site. Conference ports will not (Do not for us anyway) cross sites. So if you designate 6 ports on Any switch at your site you will be able to do one 6 party conference at a time (at the same site as the switch). If you designate 12 ports you can do 2 6 party conferences simultaneously. You can not go past a 6 party (you and 5 others) without a conference bridge. And no, you can't "Link" to conferences together to get around the limit.

              I was very unhappy with how many ports we had to mark "Conference" but we just ordered another 60/12 and made the whole switch conference. I have found that my users rarely have 2 conferences of 6 people going on at the same time.

              It is truly a bummer that the conference ports will not "share" across remote sites.

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              • #8
                I feel your pain, I think the ShoreTel documentation leaves a lot to be desired in this and many other areas. It is quite often too vague.

                With regard to the 6 conference ports...If a phone can do a 4-party conference call all by itself, then why does it need 6 additional conference ports on a switch to increase that to a 6-party conference call? It would seem like it should only need 2 conference ports on the switch to bump the call up to 6 parties.

                Again, the documentation doesn't provide enough information here. Anyone from ShoreTel listening?

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                • #9
                  Conference

                  The shoretel phones can only do 3 party conferencing (You and two others) by default.

                  We will have to test and see what happens when a 6 party is initiated. Does it indeed take all 6 or does it only need 3 "Additional"

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                  • #10
                    Originally posted by eazeaz
                    The shoretel phones can only do 3 party conferencing (You and two others) by default.

                    We will have to test and see what happens when a 6 party is initiated. Does it indeed take all 6 or does it only need 3 "Additional"
                    It takes all 6

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