No where can I find an explanation or definition of what "Make Me" Conferencing actually is. When I dial the Make Me Conference extension, I just get a fast busy. I am trying to setup a call-in conference (voice only) on our ShoreTel system. I assigned 4 ports to conferencing. Thanks!
Announcement
Collapse
No announcement yet.
X
-
Originally posted by LonnieBearNo where can I find an explanation or definition of what "Make Me" Conferencing actually is. When I dial the Make Me Conference extension, I just get a fast busy. I am trying to setup a call-in conference (voice only) on our ShoreTel system. I assigned 4 ports to conferencing. Thanks!
Dial-in conferencing is a function of the Shoretel Conference Bridge. The system does not have this capability built in.
-
I assigned ports for the conference call, so that is working. However, what is the Make Me Conference extension 809 for? It is user-changeable under System Parameters \ System Extensions \ Make Me Conference Extension:
When I dial it, I just receive a fast busy (or another dialtone if no ports are assigned to conference).
Comment
-
Originally posted by LonnieBearI assigned ports for the conference call, so that is working. However, what is the Make Me Conference extension 809 for? It is user-changeable under System Parameters \ System Extensions \ Make Me Conference Extension:
When I dial it, I just receive a fast busy (or another dialtone if no ports are assigned to conference).
Comment
-
Originally posted by LonnieBearI assigned ports for the conference call, so that is working. However, what is the Make Me Conference extension 809 for? It is user-changeable under System Parameters \ System Extensions \ Make Me Conference Extension:
When I dial it, I just receive a fast busy (or another dialtone if no ports are assigned to conference).
Comment
-
Conference
I believe you have to enable the ports on ANY switch at EACH site. Conference ports will not (Do not for us anyway) cross sites. So if you designate 6 ports on Any switch at your site you will be able to do one 6 party conference at a time (at the same site as the switch). If you designate 12 ports you can do 2 6 party conferences simultaneously. You can not go past a 6 party (you and 5 others) without a conference bridge. And no, you can't "Link" to conferences together to get around the limit.
I was very unhappy with how many ports we had to mark "Conference" but we just ordered another 60/12 and made the whole switch conference. I have found that my users rarely have 2 conferences of 6 people going on at the same time.
It is truly a bummer that the conference ports will not "share" across remote sites.
Comment
-
I feel your pain, I think the ShoreTel documentation leaves a lot to be desired in this and many other areas. It is quite often too vague.
With regard to the 6 conference ports...If a phone can do a 4-party conference call all by itself, then why does it need 6 additional conference ports on a switch to increase that to a 6-party conference call? It would seem like it should only need 2 conference ports on the switch to bump the call up to 6 parties.
Again, the documentation doesn't provide enough information here. Anyone from ShoreTel listening?
Comment
Comment