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  • Crystal Report/My SQL question

    i would like to create a Crystal report that lists all of the details of users that are setup in call director (ext/vm/did, ect)-
    i know how to connect to the shoretel database via MySQL connector/ODBC
    but it only shows call data - i am guessing users are stored in an XML file.
    does anyone know whoe to access the call director data?
    thanks in advance for any info you might be willing to share.

  • #2
    On 8+, the ShoreTel configuration is stored in the database "shoreware", not "shorewarecdr".

    On <8, the ShoreTel configuration is stored in an Access database.

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