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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Soft Keys

    Not sure how to program soft keys on a 230 phone or if someone knows where to find it in the guide

  • #2
    Originally posted by ahinesley
    Not sure how to program soft keys on a 230 phone or if someone knows where to find it in the guide

    Are you referring to the line appearance buttons (buttons to the right of the screen) or the softkey buttons at the bottom of the screen? You can't change the actual softkeys (the buttons on the bottom of the screen). You can program the line appearance buttons. This is done via the program ip phone buttons under the personal options section of a user's profile.

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    • #3
      soft keys

      Was able to find answer

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      • #4
        Hi ahinesley,

        Were you changing the actual softkeys? And if so where?

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        • #5
          Oooh, I'd also love to know the answer to this. Being able to program those softkeys would be HUGE.

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