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  • Dialing 9 before making a call???!

    Hi Everyone-

    Here is my question to you:

    Is it possible to remove dialing 9 before making an outbound call? Users at my coorporation are used not to have to dial a 9 and then the phone number. I was told that feature could not be disabaled from the Shortel programming.

    Please let me know ASAP.

    Thank you.

    Jason

  • #2
    There are work arounds but I would not recommend it for an entire system. Not to be blunt, but this really is a user training issue, not a system adjustment issue.

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    • #3
      I dont disagree. What if I wanted to do it for user specific?

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      • #4
        For specific users: http://www.shoretelforums.com/forums....html#post3932

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        • #5
          you can disable it for specific analog extensions, only then, your user will not be able to dial other extensions.

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