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  • Calling 911

    When we call 911, there is about an 8-9 second wait before the system picks up a line and actually dials. When we call any other number, internal, local, or long distance, it connects in about 1 second. Anyone know if this is something with our system, or should we be looking at our 911 service provider?

  • #2
    are you dialing 9-9-1-1 or just 9-1-1? 9-9-1-1 should go instantly because you are providing the trunk access code. 9-1-1 will wait for additional digits.

    Go into IP Phones > Options and adjust "Delay After Collecting Digits (milliseconds):" if it's too slow for you.

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