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  • Adding Shoretel 210 to System

    I did it before but now I'm drawing a blank. I'm sorry for the stupid question!

    I'm using Shoreware Director 5 and just installed the switches. Director sees all the switches (60/12) and the first 8 ports are analog trunks and the last 4 are for the IP Phones. When I puls in a 210 Director doesnt see it and the phone screen says no service. The phone seems to pick up an IP from the router but thats it.

    Can you help?

  • #2
    You need to either configure the FTP server on the phone manually or create a custom option 156 on your DHCP server with the value of ftpservers=IP_of_director

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    • #3
      Ah the days of 5.x. Given the age of the equipment, you almost certainly have the generation of IP210s whos dial pad buttons will stick.

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      • #4
        Thanks cburgy,

        I configured the phone manually.

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        • #5
          And yes, they stick and the office people do get pissy about it.

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          • #6
            Originally posted by cburgy View Post
            Ah the days of 5.x. Given the age of the equipment, you almost certainly have the generation of IP210s whos dial pad buttons will stick.
            And the hangup button that doesnt hang up!

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