Agent Call Manager

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cbwhitehill

Member

Join Date: Mar 2007

Posts: 30
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#1

Agent Call Manager

09-21-2007, 12:20 PM

Does anyone know how to enable the Wrap-Up button for an Agent on the Call Manager? If you program a button on the phone it works fine. However on Call Manager it is grayed out.

Release 7 build 8901.

Thanks in advance!
Chris Whitehill
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dsirek

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Join Date: Feb 2008

Posts: 76
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#2

03-31-2008, 06:58 PM

I'd love to know this as well!

I'd love to know this as well!
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