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  • Hunt Group status location in shoreware database

    Hi all. We're new to the ShoreTel system. Its been working great so far. I need a way to see a Hunt Group current status (busy/not busy) in the database. I know how to view the status in the ShorewareDirector (by going into the quicklook page for the switch), but where is that information stored in the database?

    Thank you for your help

  • #2
    I did not look extensively, but I do not think this is stored in the database. I believe it is only stored in the switch, One way to confirm this would be to busy out a huntgroup, shut down the switch, shut down the server, then bring both back up and see if the hunt group is still busied out.

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