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  • Don't display the extention number!

    The other people dialed the extention number to me,, Don't display the extention number and only display the username on my ShoreTel 230 IP Phone..............Why is this?

  • #2
    why????????????

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    • #3
      The other people dialed the extention number to me,, Don't display the extention number and only display the username on my ShoreTel 230 IP Phone..............Why is this?

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      • #4
        This is because their user account is setup as "private". Go into Users >> Individual Users and select this user. Scroll down a about halfway, and uncheck the box "Mark as Private"

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        • #5
          The question have resolved,,thank you !

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