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Welcome to ShoreTelForums.com!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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BTX
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  • 560 Display

    I have a 560 Display phone that when you watch the display during boot it is fine. However when the phone comes up the display is totally black.

    The contrast does make the screen lighter, but still doesn't make it viewable.

    Any help would be appreciated.

  • #2
    If you haven't done so already, try unplugging and plugging it back in to see if it resets. That fixed the last one I had like this.

    Comment


    • #3
      It has been unplugged and rebooted a couple of times at this point.

      Thanks,

      Comment


      • #4
        RMA. I had one that was the exact opposite....

        Comment


        • #5
          Originally posted by Charles
          RMA. I had one that was the exact opposite....

          RMA... We've seen that happen a number of times.

          Comment


          • #6
            Thanks

            I did submit the RMA.

            Comment

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