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  • Determine if Caller is on Speakerphone

    Is there any way for the Shoretel Call Manager software to give an indication if the other Shoretel caller is using their speakerphone? We have some callers who like to call on speakerphone with other people listening in and they fail to announce the additional participants. Normally, you can tell if someone is on speakerphone, but an indicator in the PCM would be nice as well.

    If the answer is no, this might be a post for the feature request column.