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Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Guide to individual .CFG files

    Hey All - has anyone got a guide/list of all the possibilites or commands for using individual config files?
    I have a wide variety of particular (or peculiar!) requests on a phone-by-phone disabling the Handset or disabling Speakerphone, etc.

  • #2
    Try reading the section on pone config files in the latest maintenance guide. It should be exactly what you are looking for. If that does not cover it, get in contact with Palitto Consulting as they do TONS of great custom work.