Custom Ringtones

[abuthemagician]

Anyone get this to work yet? I have been trying for hours and can't seem to get it

[cburgy]

Anyone get this to work yet? I have been trying for hours and can't seem to get it

We did... you have to format the files exactly as they specific. There have also been some known issues with doing it by phone type. Set it up for an indvidiual phone by creating the file with the mac address (shoretel has instructions for doing this) and it should work.

[2sjd]

We've found that its not so much an issue of phone model, but that only newer version phones are capable of supporting the ring tones. Flip the phone and look at the sticker on the bottom. Should end with "-03". I've had no success otherwise.

[abuthemagician]

got it to work. I think my filesize was too big. Also, used a program called ringtone creator and it saves the file perfectly.

Now when ever someone calls me the original 1960's batman will play... Total coolness

[scottyll]

I am having a really hard time getting the custom ringtone to work. Can someone post a copy of the text file they used to get this feature to work?

Thanks
Scott

[Forum]

Filename: shore_00104906aa13.txt

Text:

DHCP 1
Include "Country_$Country.txt"
Include "Language_$Language.txt"
AppName s6ap_02_02_04.ebin
BootName s6bb_02_02_04.ebin
FontPixmap "font_060131.bmp"
IconPixmap "icons_060314.bmp"
WallpaperPixmap "wps6_040227.bmp"
5004Enable 1
DscpAudio 46
KeepAlive 240
MaxJitter 150
MgcServers 10.128.2.84,10.128.2.87
Include "s6custom.txt"
WaveRinger1 L/r14 10.128.1.23/Office1.WAV
WaveRinger2 L/r15 10.128.1.23/Office1.WAV

[abuthemagician]

remember that you can also just add the WaveRinger portions, and that the rest is not needed as it will get it first.

[sparkomatic]

got it to work. I think my filesize was too big. Also, used a program called ringtone creator and it saves the file perfectly.

Now when ever someone calls me the original 1960's batman will play... Total coolness

Would you mind posting a link to the program or giving the exact name of it? I tried doing a google search for "ringtone creator" and got several programs back.

[Smithermang]

Can someone please post the instructions for customizing the ringtones? Thanks

[dhelfond]

Can someone please post the instructions for customizing the ringtones? Thanks

I don't have it handy, but it is spelled out in the ShoreTel 7 admin guide.

[daniel.s]

Hi from Sydney, Australia guys.

We got the custom ringtones working last week. I just downloaded a random wav file (Chewbacca from Star Wars ), opened it in Audacity and changed the file to 'Mono, 16000Hz'.

I then uploaded the text file into ftproot on the Shoretel server as well as the wave file.

My config file as per below:

WaveRinger1 L/r15 10.208.1.250/chewbacca.wav

I only changed the internal ring on ring type 4, as I was just testing.

[matt95gsr]

This option is only available with version 7, correct?

[Forum]

This option is only available with version 7, correct?

Correct! But 7.0 is in General Release, and 7.5 is in Controlled release (and 8.0 is getting ready to go into Beta). It's a cool feature.

[matt95gsr]

Correct! But 7.0 is in General Release, and 7.5 is in Controlled release (and 8.0 is getting ready to go into Beta). It's a cool feature.

It is a cool feature, but as an end user (one of only a few things I've ever been just an end user of) I don't get to play with the new features until I can get the folks above me to put up the cash to get there.

[daniel.s]

Correct! But 7.0 is in General Release, and 7.5 is in Controlled release (and 8.0 is getting ready to go into Beta). It's a cool feature.

We're on 7.5 as they skipped 7.0 for the Australian market.