Area code calling list

[hitchcock4]

I have a user that sent a fax (using a non-Shoretel fax server). The number that should have been dialed was 518-346-xxxx but Shoretel dialed it as 314-518-346x.
314 is our local are code.
I have seen an option for "all area codes" in the Shoreware Director (or something to that effect) but I cannot find that today.
I assume I need to add the 518 area code to the list, once I find that list.

Any help on the option I am looking for? We are using 9.1.

Thanks!

[Miersk]

have you tried dialing with a 9+1

[blanning]

Most likely what you are looking for is really the check box at the end of the trunk group configuration page where you can select to only dial 7 digits for local area code numbers.