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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Shoretel 8.1 and Windows 7

    First off I know it's totally unsupported so am not expecting any magic bullets here. This is only a question for me and my laptop and since I'm the admin I'm just playing around.
    I installed Windows 7 (32 Bit) and Office 2007 on my laptop. Added the CDO objects, and installed SCM on my laptop.
    Its working fine. Except for one thing. I cannot get the Voice Mail Integration installed.
    When I try I get the error:
    Outlook Voice Mail Integration did not install properly. Please Contact your system administrator (thatís me!).
    Has anyone else tried this and found a work around?
    I mean Ill live with it. I'm just glad I have Call Manager at all, but I thought I would toss this out.

    Thanks guys!

  • #2
    My guess would be PCM is not detecting that the computer has audio capabilities. It does this if you install it on a server.


    • #3
      Actually I got it working fine.
      I changed the compatability mode to Vista SP2 and then selected Run as Administrator under the same tab.
      Works like a charm now!