According to documentation I found I'm supposed to be able to press items such as (**) to put someone on hold.. Or (**<extension>##) to transfer them.
None of this works - the tones for (**) just transmit to the user on the other end - nothing gets put on hold.
We are on version 9.1.
Any ideas?
None of this works - the tones for (**) just transmit to the user on the other end - nothing gets put on hold.
We are on version 9.1.
Any ideas?
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