Announcement

Collapse
No announcement yet.
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Does a Workgroup have a distinctive ring?

    I'd like to have a workgroup have a distinctive ring. So if a teller in xyz branch calls the Accounting Dept workgroup at HQ, the members of that workgroup will know it is different than a straight DID or extension call.

    IOW, I don't care whether the caller is internal or external, I want the Workgroup to have the distinctive ring.

    Is this already built in because I don't see an option to set it.

    Thanks,

    Gh

  • #2
    No, this is not built in, nor is it easy to do, even with a custom. Not saying it's impossible, just not easy.

    Edit: UNLESS I have not played much with the personalized call handling rules in 9. Is it possible through these?

    Comment


    • #3
      You could write some rules with PCH in Professional CM but it doesn't work exactly the way you want.
      Attached Files

      Comment

      Working...
      X