Does a Workgroup have a distinctive ring?

[iflyvfr]

I'd like to have a workgroup have a distinctive ring. So if a teller in xyz branch calls the Accounting Dept workgroup at HQ, the members of that workgroup will know it is different than a straight DID or extension call.

IOW, I don't care whether the caller is internal or external, I want the Workgroup to have the distinctive ring.

Is this already built in because I don't see an option to set it.

Thanks,

Gh

[Palitto Consulting]

No, this is not built in, nor is it easy to do, even with a custom. Not saying it's impossible, just not easy.

Edit: UNLESS I have not played much with the personalized call handling rules in 9. Is it possible through these?

[cburgy]

You could write some rules with PCH in Professional CM but it doesn't work exactly the way you want.