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  • Fax server ring busy when both lines in use?

    Is it possible to have any numbers forwarded to the fax server (2 line MultiTech) to ring busy when it is already connected to two calls? Basically, I want it to work like a regular fax. Some people are confused when it doesn’t answer or they get our main AA.

    At the moment, DID calls are forwarded to the fax server line 1 extension (190) and rollover to the line 2 extension (191) when busy. 191 rolls back to 190 when busy as well. There is a call stack of 1 for each extension.

    Brian

  • #2
    Anyone have an idea on this?

    Comment


    • #3
      Originally posted by brianlees View Post
      Is it possible to have any numbers forwarded to the fax server (2 line MultiTech) to ring busy when it is already connected to two calls? Basically, I want it to work like a regular fax. Some people are confused when it doesn’t answer or they get our main AA.

      At the moment, DID calls are forwarded to the fax server line 1 extension (190) and rollover to the line 2 extension (191) when busy. 191 rolls back to 190 when busy as well. There is a call stack of 1 for each extension.

      Brian

      Make sure that 190 and 191 are Ext only

      190 rolls to 191
      191 rolls to Nothing
      Keep the call stack at 1
      Call waiting Off

      That should work

      Comment


      • #4
        Thanks for that quick reply! That worked!

        Comment


        • #5
          Originally posted by brianlees View Post
          Thanks for that quick reply! That worked!
          :chef:

          Your Welcome

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