[bhaikalis]

We know how to create the GPO policy but a customer did that and the client installs. However, when they launch PCM it does not properly create the tapi settings. Was more curious if you deviated from the app note in any way.

Did you ever find a way around this? I have a customer trying to deploy Communicator V11.1 via group policy and is running into the exact same issue.

The deploying server is a Win2008 R2 x64 and the desktops are Windows 7

[WalkaboutTigger]

The only issue with this installation method is that it will assign it to all users and all computers. I am certain I do not want this installed on my servers.

[paul_jebe]

Thanks a ton!

[cburgy]

Here you go.

[paul_jebe]

Basically, Shoretel has an Application Note (ST-0128 March 24, 2006). Maybe Charles could post a link to that on this website or I could email it to anyone who needs it.

I have been completely unable to get a hold of this App Note. Could some one please post a link to it, or e-mail me the doc? The effort would be greatly appreciated.

[tnshurtm]

As far as I know, we just followed the app note. What tapi settings are you referring to?

[cburgy]

I went through it it pretty good detail earlier in the thread. Do you mean how I created the GPO? I am sorry. I am not getting the question.

We know how to create the GPO policy but a customer did that and the client installs. However, when they launch PCM it does not properly create the tapi settings. Was more curious if you deviated from the app note in any way.

[tnshurtm]

I went through it it pretty good detail earlier in the thread. Do you mean how I created the GPO? I am sorry. I am not getting the question.

[cburgy]

share what I did with the form? or the roaming profiles? If I remember correctly, the roaming profiles just worked except for the form.

Sorry... meant the group policy deployment.

[tnshurtm]

Can you share what you did? Our client followed the Shoretel app note instructions but the TAPI settings don't properly configure when each user runs PCM the first time and goes through setup.

share what I did with the form? or the roaming profiles? If I remember correctly, the roaming profiles just worked except for the form.

[cburgy]

I did it with 6.1 to about 200 workstations. It worked great. Once the computer reboots, it will install the PCM and then auto reboot again. After that, you are good to go.

Can you share what you did? Our client followed the Shoretel app note instructions but the TAPI settings don't properly configure when each user runs PCM the first time and goes through setup.

[tnshurtm]

Basically, Shoretel has an Application Note (ST-0128 March 24, 2006). Maybe Charles could post a link to that on this website or I could email it to anyone who needs it.

I created a share on the network and put the data1.cab, setup.exe, and Shoreware Call Manager.msi file in it. To get the msi, you have to do a manual install on one workstation and pull the msi file from that workstation. Copy it from there to your network share.

After that, I just created a GPO and assigned it to all of my computers.

Each user who logs in for the first time will have to go through the initial setup. I just created a site on our Intranet that wents step by step with pictures.

With my roaming profiles, like I said, everything roams with the user except that Forms.dat file. But to get around that, I just published the form in Exchange so Outlook automatically looks there if it can't find it locally.

[aspen]

I would think that you would have to make changes to the reg as, the TAPI config lives there.

[mattwray]

I don't want to use true roaming profiles, just something like a logoff script in active directory that would copy their %username% shoretel files to their user directory, then in the login script, copy them to the pc....

That shouldn't be too hard, use a batch file with an xCopy.

Something like this for the login

xcopy \\file_server\share\FRMCACHE.DAT "%userprofile%\Local Settings\Application Data\Microsoft\FORMS\" /y

And logout

xcopy "%userprofile%\Local Settings\Application Data\Microsoft\FORMS\FRMCACHE.DAT" \\hounas01\profiles$\ /y

Those should work, but I would test them out first....

[travisbconley]

would you mind sharing anything special you had to do with the group policies?