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  • 911 call routing

    I have several offices that route all their calls througb 1 centralized PRI, but I have recently installed analog lines at each location in case of emergency. Is there a way to force 911 calls to go out on these analog trunks without having the user dial a trunk access code?

    Thanks in advance for any help...

  • #2
    Check out the Emergency Number List on the Sites setup page. I believe this will do what you want.

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    • #3
      Yes, you can add a custom dial string via the support mode. Works like a charm.

      ";25M" -use the qoutes and restart TMS after, wait 5 minutes and test

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