Forward the number of an empty desk

[tnshurtm]

Situation:

Person moves to different job w/ different extension before a replacement comes. The original extension can not be left unattended.

The only way I can figure to keep the orig. ext and yet move the employee is to give the orig. ext to a route point and then forward that to a real person.

It seems a little of an admin headache since I will have to undo all of that when a new person is hired. Is there any other way to have an ext that is not attached to a user?

[Forum]

Why not create a new user for that extension called "???"

then in standard mode, forward to a real person.

[cburgy]

Why not create a new user for that extension called "???"

then in standard mode, forward to a real person.

Or create a DNIS entry (if this is just external calls) that points that DID to the new extension.

[tnshurtm]

Why not create a new user for that extension called "???"

then in standard mode, forward to a real person.

because if the real person doesn't answer, it reverts back to the voicemail of the bad extension.

[aspen]

I would point the old number to a Bridged Call Apperence. Then add it to what ever phones you want and have the the busy no answer to where ever you want.