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  • Extension forwards to two other extensions plus two external numbers?

    I want to setup a "high priority" support line where any employee can call an extension (or associated DID) which would then forward to two other extensions AND two external phones simultaneously. Escalation profile would go to a third external phone number if it goes beyond 4 rings.

    How would I go about doing this?

  • #2
    For the two external numbers, set up two extension-only users and use the Office Anywhere feature to specify the external number. Add all 4 users to a hunt group and set it to simultaneous ring.


    • #3
      Thanks! That's pretty much what I did.

      I did have to set it to Extension+Mailbox to set Office Anywhere to an external number, then switch it back to Extension Only, but it did the job.