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  • Changing IP address on a DVM

    We will be using a new IP address scheme on our voice network. I need to change the IP address on our DVM and switches. Is it necessary to uninstall and reinstall the Shoreware software on the DVM?

  • #2
    Yes, after you have changed the HQ scheme:

    1. In Director: Change the IP addresses of the switches and the DVM

    2. Make backups of the Shoreline Data folder on both the HQ and DVM server.

    3. Uninstall the ShoreTel DVM software on the remote server. (Voicemails should not be lost since €œShoreline Data folder is not deleted in this process.)

    4. Change the IP address on the NIC of the DVM server.

    5. Reinstall the DVM software entering all of the new IP information.

    6. Restart all of the switches at the remote site.