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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Directory on ST230 - Display last name first?

    I am the I/T admin of a security company in Michigan and I am trying to change the way the phone directory is displayed on the ShoreTel 230/560 phones. We want to change from displaying firstname lastname to lastname firstname. Does anybody know how to do this? I could not find an option in Shoreware Director. Any help would be much appreciated!

    Thanks, :_cool: