I think I already know the answer to this, but is there anyway to use a route point or external assignment to transfer to an external number including an extension? i.e. 555-1212 ext 2345
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Originally posted by tnshurtmI think I already know the answer to this, but is there anyway to use a route point or external assignment to transfer to an external number including an extension? i.e. 555-1212 ext 2345
Not really sure I understand. What's the scenario that you are trying to tackle? You want to transfer a call to an extension that instead forwards to an external number?
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In every other telphony system I have come across, entering commas in the dialing string will act as pauses when number is dialed. I do this all the time if I want to connect into customers with auto attendants.
External assignment set to number +1(XXX)555-1212,,,,1234. Havenet tried this yet but worth a shot.
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