Silly Park Question

[Flipmstr2]

I have never tried this, but our Trainer is telling me that he cannot PARK to his own extension. I was under the impression that you can't since parking does a psuedo transfer to that extension.

He brought up a good point: If on a call and want to pick up the call at a different extension but does not know the extension number, so he wants to PARK the call to his known extension number then go and Unpark it elsewhere.

[cburgy]

I have never tried this, but our Trainer is telling me that he cannot PARK to his own extension. I was under the impression that you can't since parking does a psuedo transfer to that extension.

He brought up a good point: If on a call and want to pick up the call at a different extension but does not know the extension number, so he wants to PARK the call to his known extension number then go and Unpark it elsewhere.

I just tested this on Shoretel 7. Put the call on hold and you can unpark it from another extension.

[VJ]

Call Park

I believe the question is about parking a call on ones own station so as to pick up the parked call at another yet unknown station. You cannot do it on 6 or 7.

This would be helpful in walking to the file room or the break room and being able to pick the parked call. Some of us walk around with too much information now and to have to remember where to park the call adds to that.

Can you make a phantom station (and call it a park orbit/)?

[cburgy]

I believe the question is about parking a call on ones own station so as to pick up the parked call at another yet unknown station. You cannot do it on 6 or 7.

This would be helpful in walking to the file room or the break room and being able to pick the parked call. Some of us walk around with too much information now and to have to remember where to park the call adds to that.

Can you make a phantom station (and call it a park orbit/)?

You don't have to park the call on your own extension to unpark somewhere else. You can place the call on hold on your station and then go use the unpark command at another station to pick it up. Park is basically equivlant to the hold command.

[VJ]

I learn something new every day!!!

[Flipmstr2]

I don't have my lab set up at the moment, BUT Chris, if you Hold the call it actually Parks it at your own ext (Kind of)? Need ot give it a shot.

[cburgy]

I don't have my lab set up at the moment, BUT Chris, if you Hold the call it actually Parks it at your own ext (Kind of)? Need ot give it a shot.

You got it

[TJF]

I just tested this on Shoretel 7. Put the call on hold and you can unpark it from another extension.

If you have permission trouble check to make sure "allow pickup" is ticked in the Class Of Service for that group.

[Flipmstr2]

How about parking to hunt/work groups.

If i wanted to establish Park Orbits because I don't know whom to park to, for what ever reason, could I use hunt/work goup dial numbers to park to?

[cburgy]

How about parking to hunt/work groups.

If i wanted to establish Park Orbits because I don't know whom to park to, for what ever reason, could I use hunt/work goup dial numbers to park to?

If you want to establish Park Orbits, I would just create park extensions (users with extension only licenses meant for parking calls). We did this before Bridge Call Appearancs came out for our retail type environments.