Workgroup question

[kstakem]

Hi all,

I was wondering if there is a way to show the incoming phone number to the workgroup members who are on the phone. Basically we had a hunt group and we switched to a workgroup for some added functionality but we seem to have lost the ability to see the incoming call.

I hope that makes sense.

Thanks
Kevin

[TJF]

What model of phones? Do the people use PCM?

[kstakem]

we have ip 230's and ip 530. We have PCM installed but the users are not comfortable with it yet.