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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Analog Extension (Cordless Phone) Is not consistantly picking up calls

    The System rings the analog extension which has a cordless phone attatched. When you pick up the call it drops it aalmost immediately and then continues to ring in the hunt group. It is as if it cannnot sense that the call was picked up. I tried changing the fax support mode to User - No Redirect. That improved it but it is not consistant.

    Any ideas?