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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Trunk access code workaround


    Does anyone know how to enable certain extensions to automatically be allowed to dial an outside line with dialing the 9 for trunk access? I understand that all intrasite features would be unavailable, I just need some "prime lines" in my Shoretel system. If it makes any difference, I am binding these extensions to a Mediatrix appliance for direct analog line connectivity.

    Thanks in advance!

  • #2
    Please see this post. It works on 8.1.


    • #3
      Thanks! That was exactly what I was looking for!