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Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • New to Shoretel

    I come from an avaya/cisco backround and have recently been introduced to shoretel. Anyone have any suggestions for some reference material?

  • #2
    you can see the installation and administration manuals within the shoretel application. or if you are in a certain configuration page, let say trunk groups, there´s a help link at the top right corner, thath will display the chapter of the manual for the trunk group onfiguration.

    Have fun...