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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • upgrade question

    I am getting ready to do our first major upgrade of the shoretel OS. I was wanting to know how others are doing the client rollouts in the real world. I have about 150 or so shoretel clients to upgrade, and I don't really want to do it all manually, but I also don't want 100 of the 150 clients trying to pull the client installer across the WAN (MPLS) at the same time and killing productivity. Thanks

  • #2
    Group Policy or some other systems management tool.

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    • #3
      Since you are upgrading to a major revision you could copy the Call Manager executable to the local site and install from there either by hand or by using Chris' suggestion of Group Policy. This will eliminate the multiple PCs accessing teh server across the MPLS. Good luck.

      Comment


      • #4
        Originally posted by wambam View Post
        Since you are upgrading to a major revision you could copy the Call Manager executable to the local site and install from there either by hand or by using Chris' suggestion of Group Policy. This will eliminate the multiple PCs accessing teh server across the MPLS. Good luck.
        I agree, different GPO's applied to each site which reference a network share at that site would be the best way to go. Tools like System Centre Essentials 2007 (and others) let you schedule these deployments to ease bandwidth, but they cost money...

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        • #5
          Call Manager Install

          We use a DFS share for all our software deployments. One UNC path that references a local copy of the data for every remote office.

          Group Policy deployment then works like a charm.

          Comment

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