Is there a way to see the # messages someone has in their vm box from the director. If not is there anyway to see the # of messages someone has?
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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.
Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]
As always please support the advertisers that help support our site.
Thank You,
BTX
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Nothing from Director yet, but here are 2 other ways:
We developed a web application so a user can enter an extension and
it displays the number of voicemails for that extension. We do
automated weekly email reports to each user on their voicemail
storage.
Go to:
\\<server>\shoreline data\VMS\Shoretel\
Each extension has its own folder. Message information is contained
in the mailbox.dat file. We do a text search for the word "Voice".
The number of times the word "Voice" appears is the number of
voicemail messages for that voicemail box.
Contact me directly for more detail.
Ray Matter
Clasuen Miller P.C.From the ShoreTel server, navigate to the
C:\>cd c:\prog*\shor*\*ver
C:\Program Files\Shoreline Communications\ShoreWare Server>cfg
Open system *Local*
/*Local*//-> openm 8002
Open mailbox 8002
/*Local*/8002/-> lmbox
You should see the listing at the bottom showing what voicemails the preson has. Don’t forget to close the mail box with the command closem <mbox #>
Hope that helps,
Ryland Marshall
AmeriNet
734-995-1233
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