PCM issue - ShoreTel Forums

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jmitchell

Senior Member

Join Date: Jan 2009

Posts: 209
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#1

PCM issue

03-09-2009, 08:21 AM

Have a bit of an annoying bug with PCM. If a user has find me enabled and a call comes in and presses "to Voicemail" it still tries to find the user. Is this a bug or am I missing something?

Thanks
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cburgy

Senior Member

Join Date: Dec 2006

Posts: 931
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#2

03-09-2009, 08:44 AM

Is auto-find me enabled (which means that it will automatically go into find me mode on that CHM instead of letting them leave a voicemail)?

It is under options -> find me in PCM.
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jmitchell

Senior Member

Join Date: Jan 2009

Posts: 209
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#3

03-09-2009, 04:15 PM

Exactly what I was after, thanks for your help.
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