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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • PCM issue

    Have a bit of an annoying bug with PCM. If a user has find me enabled and a call comes in and presses "to Voicemail" it still tries to find the user. Is this a bug or am I missing something?


  • #2
    Is auto-find me enabled (which means that it will automatically go into find me mode on that CHM instead of letting them leave a voicemail)?

    It is under options -> find me in PCM.


    • #3
      Exactly what I was after, thanks for your help.