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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Configuring Company Name on Display

    Our ShoreTel 560g phones read 'ShoreTel 7.5' along the top line of the display. Looking at the QuickReference Guide I see that it can be replace to show the Company Name or any other characters of the admin's choosing. I can't seem to find where this option is documented. Any ideas?

  • #2
    No sooner did I post this question did the answer occur to me.

    This option is configured from ShoreWare Director under IP Phones > Options > IP Phone Announcement