Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

Thank You,
See more
See less
  • Filter
  • Time
  • Show
Clear All
new posts

  • ECC Agent Toolbar vs McAfee DAT version 5537

    Doubt many ppl were affected by this but FYI McAfee's daily DAT release on 2/26, number 5537, falsely detected the Puper trojan in eventsrecorder.exe (normally C:\PROGRAM FILES\SHORETEL\CONTACT CENTER\AGENT\BIN\EVENTSRECORDER.EXE) - false positive confirmed by AVERT labs, fixed in 5538 released 2/27.