Vista Ultimate, ShoreTel, and sound Quality

[SGlew]

ShoreTel Call manger does work on my Vista fine except for one issue. Out going sound Quality. I sound like a robot to the person on the other end. I use Road Runner Cable for my home network. We had it up and running fine at one point when I had the Vista as a secondary boot. I redid my computer and made the Vista my main boot and now the sound does not work correctly. I am running a dell 1720 laptop with 4 gig of ram and a 256meg Video card. Any help would be greatly appreciated as I am not the only who works here that has this problem.

Susan

[sean]

Dell usually comes with a "drive reset tool" find that and run it. It will reset all your drivers back to default settings.

As for your voice quality, I am going to guess that it is your internet.

[SGlew]

Voice Quality

I actually found the issue and it had to do with PC Cillin that comes with the Dell Once I uninstalled that everything works great. I knew it was not an internet issue as it was happening no matter where I plugged in. But thanks for the suggestion :red_indian: