call manager taking control of mic volume - ShoreTel Forums

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

X

jeremy

Member

Join Date: Mar 2007

Posts: 63
- Share
- Tweet
#1

call manager taking control of mic volume

04-27-2007, 01:00 PM

Has anyone had any issues with the Call Manager Softphone taking control of the micraphone settings in Windows? The issues we are having with some headsets is that we need to keep the volume at around 75 to 80% of max, if the mic volume isn't up that high, the person on the other end can barley hear them. Evertime a new call is made with the softphone, the Call Manager/Softphone takes control of the mic volume in Windows and sets it back to 60%. We've tried using the Automatic Gain Control and that doesn't always work so well.
Tags: None
Smithermang

Member

Join Date: Jul 2006

Posts: 61
- Share
- Tweet
#2

04-30-2007, 09:49 AM

Jeremy,

We had the same issue. If you send me your email address I will send you our fix. The file has screen shots with the steps.
Comment
jeremy

Member

Join Date: Mar 2007

Posts: 63
- Share
- Tweet
#3

04-30-2007, 04:48 PM

I sent you a PM with my email. Thanks in advance for your help!
Comment
utch

Junior Member

Join Date: Apr 2012

Posts: 1
- Share
- Tweet
#4

04-10-2012, 01:43 PM

Anyone else had a solution to this problem, I sent PMs but this thread was quite some time ago. This is the only issue I could find when searching.
Comment
jhugger

Junior Member

Join Date: Apr 2011

Posts: 4
- Share
- Tweet
#5

05-22-2012, 12:40 PM

I am aslo having the same issue

I am aslo having the same issue any help would be great!
Comment

Previous template Next

Working...

X