Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

Thank You,
See more
See less
  • Filter
  • Time
  • Show
Clear All
new posts

  • How can you change a "Site Name" ???

    We recently installed a Shoretel 8.1 Networking 5 remote locations, however the customer is requesting that we change one of the location names from "Western" to "Chicago". Is this something that can easily be done?


  • #2
    Just rename the site under the SITES section. No impact.


    • #3
      Changing a "Site Name"

      Great thanks! Do you know if we can easily change the "Server Name"


      • #4
        Just rename it under "application server". Dont' change the actual server's hostname, that will cause problems, but changing the name in the ShoreWare Director is no problem.