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  • Send email

    I am quite new to shortel and so far am impressed.

    Can someone tell me how I send emails from director to an inbox. I have set the email address in the user page and checked DNS can see my exchange server but no emails come through. Is there any else you have to do?

    I want to send a user the welcome email thats explains how to log on to the phone and for alerts to be emailed

    thanks

  • #2
    Are you running a mail server locally?
    Sergio Valles
    [email protected]
    # 909-972-0398 Direct
    Certified ShoreTel Engineer
    http://www.intelesysone.com

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    • #3
      Originally posted by svalles View Post
      Are you running a mail server locally?
      yes.

      I take it the director server has to be in the domain

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      • #4
        No, it should usually not be in the domain.

        Have you configured the SMTP service on the Shoretel server at all? You need to tell it to relay emails to your real mail server.

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        • #5
          Hi, no i have not configured the SMTP service. Do you have details on how to do this?

          Thanks

          Pete

          Originally posted by Palitto Consulting View Post
          No, it should usually not be in the domain.

          Have you configured the SMTP service on the Shoretel server at all? You need to tell it to relay emails to your real mail server.

          Comment


          • #6
            Originally posted by jamjam200 View Post
            Hi, no i have not configured the SMTP service. Do you have details on how to do this?

            Thanks

            Pete
            You do it through IIS Admin on the ShoreTel server, you also need to configure your real mail server to allow the ShoreTel server to relay messages through it.

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