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Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Is there a way to change "Find Me"?

    Is there a way to change the find me button? I have v7.5 and my find me feature uses #1 on the phone. Can this be changed? I do not publish in my voicemail message that they can use this feature but to many people are pressing #1 to go right to VM and then getting me on my cell. Can this be changed in 7.5 or any other versions?

  • #2
    How about building yourself your own private auto-attendant menu?


    • #3
      9.0 has custom call routing.