Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

Thank You,
See more
See less
  • Filter
  • Time
  • Show
Clear All
new posts

  • Error in date Format

    I entered a new custom schedule to handle our Christmas hours and I noticed I made an error, so I've return to the "Edit Custom Schedule" screen to find a the following error

    Microsoft VBScript runtime error '800a0005'

    Invalid procedure call or argument: 'FormatDateTime'

    /ShoreWareDirector/schedule.asp, line 81

    And there's nothing I can to delete the record, nothing works. Any ideas on how to remove this record from my Shoretel System?
    Last edited by Jacker; 12-22-2008, 08:36 AM. Reason: spelling error

  • #2
    Here's a screen shot

    Here's a screen shot.
    Attached Files


    • #3
      Anyone? Please.

      Is this stored in a database of somekind? And can it be edited directly from that?


      • #4
        A few questuion and suggestions

        Is the server (AKA ShoreTel Server) a stand alone work group server?
        Is the server a Windows Server 2003 Standard?
        Is the Server installed under VMWare?

        Make sure that FTP anonymous in IIS is set correctly or not turned off
        Make sure you are logged in to the server as Administrator (NOT A USER WITH ADMIN PRIVILEGES)
        Uninstall IIS
        Reinstall IIS
        run the Shoretel setup (Choose Repair) when prompted


        • #5
          You have an invalid record in your database, probably in the ScheduleItems table.