Welcome to

Welcome to!

This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

As always please support the advertisers that help support our site.

Thank You,
See more
See less
  • Filter
  • Time
  • Show
Clear All
new posts

  • SureTrunk it TODAY... and SIP it Easy

    Dear Fellow ShoreTel Techs:

    I have a question for those who have yet to do it...

    Why haven't you tried Etherspeak SureTrunk / SIP Trunks yet?

    Sign-up for a free trial and judge for yourself - no Ingate required, AdTran ATA required, NO PRI box - nothing to buy - just follow the ShoreTel app note and voila - you have PRI-like features in about an hour with unlimited AND on-demand PSTNl-connectivity to USA and Canada.

    SureTrunk DR provides the BEST solution for PSTN failure - and it allows ShoreTel customers to become familiar with a SIP solution that WORKS in the best of times - and in the worst of times. SureTrunk by EtherSpeak

    In fact, we just announced unlimited packages starting as low as $32.50 per trunk to USA and Canada (see EtherSpeak Communications, LLC > Press Room)

    So here's a challenge Doubting Thomas. Sign-up for a free trial of SureTrunks on the shoreTel and if you are not completely satisfied - I'll buy you lunch.

    Simply sign-up at SureTrunk by EtherSpeak and write in the bottom of the form "I am trying this for free - and if it stinks - Neil will buy me lunch". :chef:

    I look forward to hearing from you.


    Neil Darling
    EtherSpeak SureTrunk
    SureTrunk by EtherSpeak

  • #2
    SureTrunk SIP Trunk

    SureTrunk sounds great. Do you have any application notes to explain how this product can be used with Shoretel 7.5 SIP Trunks? Or can you tell us how to setup a Shoretel SIP Trunk to route in/out calls through SureTrunk.



    • #3
      App Note for Version 7.5

      Hi Mike:

      We will call you on Monday. Per your request - here is the ShoreTel Application Note for version 7.5. Feel free to complete this link for the test drive - please make sure all completed is all we ask: SureTrunk by EtherSpeak

      Best regards,

      Neil D
      SureTrunk by EtherSpeak
      Attached Files


      • #4
        The App note was very helpful.

        There does not appear to be any info on setting up the IPSEC channel between my network and SureTrunk's network, or any discussion of authentification. How does Suretrunk prevent unauthorized systems from leeching off the SIP trunks?



        • #5
          IPSEC and SureTrunk

          I had not realized that you asked another question - so here is my response a couple of months late.

          The VPN tunnel (which is used for signaling only) is a /32 tunnel between the ShoreTel switch that has SIP trunks configured and the SureTrunk network edge. Instead of an Ingate address, EtherSpeak will provide a unique IP address that is entered in the trunk group settings. The VPN tunnel enables the SureTrunk network to speak directly (and only) to the ShoreTel switch with port 5060 and ICMP. So it is a very secure setup because the only traffic allowed is traffic originating from the ShoreTel switch address.

          I hope that answers your question.


          Neil D
          SureTrunk by EtherSpeak