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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • Public folder contact fail to import in Vista

    After a recently changing all desktops to Vista, we have had a strange issue come up. Public folder contacts are now failing to import most of the time.

    The client logs show the following:

    11/28/2008 15:08:16.298 ADT
    Failure opening folder "Server Failures".
    Contacts in this folder or any of its subfolders are not accessible
    The error returned was: MAPI_E_NO_ACCESS(0x80070005)

    11/28/2008 15:08:16.517 ADT
    Address book folder "Outlook Address Book"
    Error reading contents: MAPI_E_NO_SUPPORT(0x80040102)

    We have tried making the use a local administrator and turning off UAC, smame result.

    Anyone else seen this before, any solution?