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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

Please Note: This site IS NOT owned, funded, or managed by ShoreTel/Mitel, Inc. although you may find ShoreTel/Mitel employees sharing there experiences and expertise. If you would like more information on ShoreTel/Mitel systems, contact BTX at [email protected]

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  • Should DVM be part of domain?

    My phones are now displaying wrong date and time. Anywhere from Jan 1 - Jan 5. All different times.
    It started after I added our ShoreTel DVM to our domain per vendor's recommendation.

    1. Should the DVM be or not be part of the domain?
    2. If so, how do I fix the date and time on our phones?

  • #2
    What do you have set on the phones for SNTP? Setup the DVS as a time server and address the phones for the DVS.


    • #3
      See this post

      This post may be helpful to you.