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This site was created as a place to share stories, tips, and troubleshooting help with ShoreTel/Mitel systems. ShoreTel/Mitel is obviously the MOST exciting VoiP platform on the market right now, and we realized there was no centralized place to discuss this platform, but now there is. Please feel free to join and share your experiences.

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  • PCM Silent install

    Shortly I will be upgrading Shoretel 7.0 to 7.5 . I'm having to upgrade Conference Bridge and Contact Center first, I also had to change the subnet of the Director and move Director to a new physical server since the old one would barely handle 7.0 .

    What I'm looking for is a way to install 7.5's call manager without the user having to do anything. We are planning on using SCCM to push the update over the weekend after I install 7.5 . Does anyone know of a way to push an install of the 7.5 PCM upgrade that doesnt ask for any user intervention?


  • #2

    Wouldn't pushing the MSI with Active Directory Group Policy meet your requirements?

    i dont think the users will be asked for anything, the install will happen on boot up.

    Their settings should be retained from the 7 to 7.5 upgrade......